NHS 111 is now available across the whole of England making it easier for you to access urgent healthcare services when you need medical help fast.
It is available 24 hours a day, 365 days a year, Calls are free from landlines and mobile phones.
When should you call it?
- When you need medical help fast, but it's NOT a 999 emergency.
- You don't know who to call for medical help or you don't have a GP to call
- You think you need to go to A&E or another NHS urgent care service but are not sure which one is most appropriate, or you require health advice or reassurance about what to do next
How does it work ?
- When you call 111 you will be assessed by fully trained advisors who are supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms and give you the healthcare advice you need or direct you straightaway to the local service that can help you best.
- If the NHS 111 team think you need an ambulance, they will send one immediately.
OUR CQC INSPECTION Thursday 30th July 2015
Many thanks to all our patients who gave up some of their time to take part in our Care Quality Commission inspection today.
All went well and we are very pleased to announce we received a good report.
From Thursday 23rd July we will offer the Electronic Prescription Service.
The Electronic Prescription Service allows your prescription to be sent electronically to a pharmacy of your choice.
To sign up, you need to speak to your preferred pharmacy and complete a form. Once signed up, your chosen pharmacy will receive your prescription electronically and you will not have to pick up your paper prescription from us. If you have already nominated a pharmacy from Thursday 23rd July your prescription will be sent to them electronically unless you tell us otherwise. If you need to obtain a paper prescription for any reason, just let us know at the time of ordering.
This service is optional and you can continue to collect paper prescriptions as you do now if you prefer. For more information please speak to your pharmacist.
The Patient Access service which is now available.
This will let you book and cancel appointments, request repeat medication and view your medical summary and immunisations record using the internet. This works alongside the current process for prescription requests.
All you need is access to the internet and an email account.
You will need to register with the service and create a user name and password for acces. Please complete the application form attached (also available from reception) and return it to us with proof of ID & address.
Patient access to clinical system guidance.doc
Patient Online registration form.docx
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
As this practice is situated in Burnage Community Healthcare Centre we have disabled access for vehicles within the car park and disabled access throughout the centre and GP surgery.
(Site updated 20/01/2017)